SpinnerbetLegal
Spinnerbet terms and conditions for the UK
Who these terms apply to
We, Spinnerbet, write these terms for visitors in the UK, in English, and they apply from the moment you open an account or use the site. They describe how you may use our pages, what we expect from you and what you can expect from us. Read them in full before you register, and come back to them whenever you are unsure about a rule.
You must be at least 18 years old to use this site. If you are under 18, you may not register, deposit or play, and we ask you to leave the site. Where we cannot be sure of your age, we may ask you to confirm it before you continue.
By using the site you accept these terms as they stand on the day of your visit. We may update them from time to time, and the date of the latest change is the version that counts. If a change matters to you, stop using the site until you have read the new wording.
The short version
Be 18 or over, give us true details, keep your login to yourself and play for entertainment only. Never stake money you cannot afford to lose. If gambling stops being fun, use the tools described on our responsible gambling page and ask for help early.
Your account and your details
An account belongs to one person. You promise that the details you give us are true, complete and your own, and that you will keep them up to date. If you change your email address or your phone number, tell us promptly so that we can reach you.
You are responsible for keeping your password private. Do not share your login, and do not let anyone else play from your account. If you think someone else has used it, contact our support team straight away so that we can look into it with you.
Each person may hold only one account. Opening several accounts to get around a rule, a limit or a promotion may lead us to close them. We may also close an account where these terms are broken or where the law requires it.
Closing or pausing your account
You may ask us to close your account at any time, and we will act on a clear request. If you want a break rather than a full closure, tell us and we will explain what options exist. Closing an account does not remove records that we must keep by law. Any money that remains is handled according to these terms and the rules that apply to the UK market.
What you agree to do
| Area | What we expect |
|---|---|
| Age | You are 18 or over, with no exceptions. |
| Identity | You use your own real name and details only. |
| Account use | One account per person, never shared with others. |
| Conduct | No cheating, no abuse of staff and no misuse of the site. |
| Funds | You play only with money that is legally yours. |
Games, bonuses and payments
Details about games, bonus types, wagering and payments sit on their own pages, because each subject has rules of its own. Read our bonus types page and our wagering requirements page before you accept any offer, so that you know what the terms of an offer mean in practice. Look at the conditions attached to any offer before you decide.
Any offer you take up is bound by the specific rules shown with that offer. Where an offer's rules and these general terms differ, the offer's own rules apply to that offer only. Our payment methods page explains what to compare before you deposit or withdraw, including fees, limits and processing times.
We may ask you to confirm who you are before we handle a withdrawal. This protects you and us from fraud, and it is a normal step across the industry. Provide the documents we ask for and the process will be faster.
How to raise a problem
Contact support first
Describe the problem clearly, give your account details and any dates or screenshots that help. Most issues are settled at this stage, so keep a copy of what you send.
Give us time to look
We review each case carefully, and we may come back with questions. Please reply as fully as you can so that we can reach a fair answer.
Escalate if you are unhappy
If you disagree with our answer, tell us that you want it reviewed again. We will explain our decision and the reasons behind it in plain words.
Responsible play, liability and changes
Gambling should be fun and never a way to solve money worries. Set limits that suit you, take regular breaks and never chase losses. Our responsible gambling page lists tools and organisations that can help if play is causing you harm.
We try to keep the site running smoothly, but we cannot promise that it will always be free from faults or interruptions. We are not liable for losses that result from events outside our reasonable control, such as network failures on your side. Nothing in these terms limits any right you have under the law of the UK.
We may change these terms to reflect new rules, new features or feedback from players. When we do, the new version replaces the old one from the date shown. Continued use of the site after a change means you accept the updated wording.
Your personal data is handled as set out in our privacy policy and our cookie policy. Read both so that you understand what we collect, why we collect it and what choices you have.
Questions about these terms
Who may use the site?
Only people aged 18 or over who are legally allowed to gamble in the UK may register and play. We may ask for proof of age at any time.
Can I have more than one account?
No. Each person may hold a single account, and extra accounts may be closed if they are used to get around a rule.
Do these terms ever change?
Yes. We update them when needed, and the version live on the day you visit is the one that applies to you.
Where do I find the rules for an offer?
Each offer carries its own conditions. Read them together with our bonus types page and our wagering requirements page before you accept.
What if I think I have a gambling problem?
Stop playing, use the limit and break tools described on our responsible gambling page, and speak to a support organisation in the UK.