SpinnerbetPrivacy and data protection
Spinnerbet privacy policy for the UK
Who this policy speaks for
We run Spinnerbet for visitors in the UK, and this Spinnerbet privacy policy explains how personal data is handled when you use our site. We write it in plain English so that you can read it in a few minutes. It applies to everyone who browses, contacts us or opens an account.
Data protection law in the UK gives you rights over information that identifies you. We treat that information as something we look after on your behalf, not as something we own. Whenever this policy changes in a meaningful way, we update the page and the date it carries.
Spinnerbet data protection starts with a simple habit: we ask for the least information we need and we keep it for as short a time as the purpose allows. If a request for details ever seems excessive, you are right to question it and to contact us.
What information we may collect
Information reaches us in three ways: what you give us, what your device sends automatically and what we learn from how you use the site. Each group is described below so that you can see where a piece of data comes from.
Types of data at a glance
| Type of data | Why it matters |
|---|---|
| Contact details such as your name and email address | So that we can reply when you write to us |
| Account details you choose to provide | So that you can sign in and manage your settings |
| Device and browser information | So that pages display correctly on your phone or computer |
| Cookie and usage information | So that we understand which pages are useful |
| Messages you send to support | So that we can answer and keep a record of the exchange |
How and why we use your data
We use personal data only for reasons that you can recognise: running the site, answering your questions, keeping the service secure and meeting legal duties. We do not need your data to be curious about you, so we do not collect it for that purpose.
Under UK data protection rules every use needs a lawful basis. Typical bases are your consent, the need to carry out a service you asked for, a legal obligation or a legitimate interest that does not override your rights. Where we rely on consent, you can withdraw it at any time.
We aim to keep records accurate. If you notice a mistake in the details we hold, tell us and we will correct it as soon as we reasonably can.
How to exercise your data rights
Decide what you want
Work out whether you wish to see your data, correct it, delete it, restrict its use or object to how it is handled. Being specific helps us respond faster and more precisely.
Contact us through support
Write to us through the support channel listed on our contact area and say which right you are using. Give enough detail for us to find your record without sending anything sensitive.
We confirm who you are
Before we release or change anything we may need to check that the request really comes from you. This protects your information from being handed to someone else.
We reply and act
We answer within the time the law allows and explain what we did. If we cannot meet a request in full, we tell you why in clear words.
Cookies and similar technologies
Like most websites we use small files called cookies to make pages work and to understand how they are used. Some are essential, because without them basic functions would break. Others measure usage and only run where you allow them.
You can change your choices at any time in your browser settings, and you can clear stored cookies whenever you like. Our cookie policy describes the categories in more detail, and it is linked from the footer of every page.
Blocking essential cookies may stop parts of the site from working as expected. Blocking optional ones should not affect your visit, only the information we receive about it.
Keeping your data secure
We protect personal data with technical and organisational measures suited to the risk. Access is limited to people who need it for their work, and we review those arrangements from time to time. No system is perfectly safe, so we also ask you to look after your own password and to tell us quickly if you suspect misuse.
Sharing, retention and your choices
We do not sell personal data. We may share it with service providers who help us run the site, but only for the task they are engaged to do and under duties of confidentiality. We may also disclose information where the law or a public authority requires it.
We keep data only as long as it serves the purpose it was collected for or as long as a legal duty demands. When it is no longer needed, we delete it or make it anonymous so that it can no longer identify you.
Gambling should stay enjoyable and under control, and it is for adults aged 18+ only. Our responsible gambling page explains the tools and organisations that can help if play stops feeling like fun. If you have a complaint about how we handle your data, you may also raise it with the Information Commissioner's Office, the UK regulator for data protection.
Privacy questions answered
How can I ask to see the data you hold about me?
Write to us through our support channel and say that you want a copy of your personal data. We may ask you to confirm your identity first, and we reply within the period the law sets.
Can I ask you to delete my information?
Yes, you can ask for deletion at any time. We will remove what we are allowed to remove, and if the law requires us to keep some records we will explain which and why.
Do you share my details with other companies?
We do not sell personal data. Where a service provider helps us run the site, it receives only what it needs for that task and must keep it confidential.
How do I switch off optional cookies?
Open your browser settings and adjust the cookie options, or clear stored cookies at any point. Essential cookies may still be needed for the site to work properly.
What if I am unhappy with how my data was handled?
Tell us first so that we can put the matter right. You also have the right to complain to the Information Commissioner's Office, the UK data protection regulator.